We are Auto Union Finance.
Please read the following document in addition to your pre-contract information. You should consider the information provided before signing your finance agreement, to decide if our services are right for you.
Who are we and how can we help finance your purchase?
We are Auto Union Finance Ltd (AU Finance) TA Signandfundmycar.com Company registration number 4975821. Our registered address is Auto Union House, 8 Eagle Park Drive, Warrington WA28JA.
We are authorised and regulated by the Financial Conduct Authority for credit brokerage. Our FCA firm reference number is 669609.
Auto Union Finance Ltd is a credit broker, not a lender.
Who can apply for finance with us
All finance is subject to status. Terms and Conditions apply. A guarantor may be required.
Over 18’s only. UK residents only.
PLEASE ENSURE YOU CAN AFFORD THE REPAYMENTS FOR THE DURATION OF A LOAN BEFORE ENTERING INTO A CREDIT AGREEMENT.
Whose products we offer
We can introduce you to a limited number of lenders that offer finance products, but we do not offer advice or recommendations. We are not impartial and have commercial arrangements with each of the lenders on our panel.
We do not charge you a fee for our services, but we do receive commission from our lenders should you accept their terms. We have commercial terms in place with the motor retailers who introduce you to us and we will pass a proportion of the commission we receive to the motor retailer.
The commission we receive is either a fixed fee or a percentage of the amount you borrow and are subject to a maximum absolute amount. The commission varies depending on how you are introduced to us, which lender we place you with, and which finance product you choose. The commission amounts are paid to us as “one off amounts” and can be reclaimed from us by the lender concerned.
In line with our regulatory requirements, we will try to get you the finance arrangement you were quoted from our limited panel of lenders, or an alternative offer. We will always seek to match you with the lender offering the most suitable terms for your circumstances.
Depending on your circumstances you may be able to negotiate a better or different finance arrangement with an alternative provider.
The motor retailer who introduces you may have arrangements with other brokers or lenders and therefore you should consider the information provided to you by them. We will provide details of the products available from the lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you.
Our finance partners
Details on our current list of finance lenders and details of how they use information can be found in our privacy policy
Commission arrangements and interest rates
Interest rates will be either fixed or based on your credit score. Fixed rates are based on the lender, by a parameter or a number of parameters (for example, the amount you borrow, the age of the asset). Fixed rates are determined by our contractual agreement with the introducing motor retailer and the motor retailer cannot change this fixed rate. Credit score-based interest rates are pre-set and linked to your individual credit rating. Typically, the higher your credit score, the lower the interest rate you will receive from a lender will be.
We will receive payment from the lender for introducing you to them and we will also pay an amount of that commission to the motor retailer who introduced you to us. The amount both parties receive could vary by lender, which may be a higher amount in relation to certain products compared with other products available elsewhere. The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender is predetermined and will not impact your agreement. We do not charge you a fee for our services.
We operate a number of different commission models depending on the arrangements that we have agreed with the lender and in turn agreed with our motor retailer partners. The commission received is either a fixed fee or a percentage of the amount you borrow, which means the payment we receive may vary depending on the amount you borrow and the term the loan is borrowed over. This may also mean that the more you borrow the more we and the motor retailer are paid.
When we are able to make an offer of credit to you, we will inform you of the exact amount of commission, how much of it we will keep and how much we will pay to the motor retailer, the method used to calculate the amount and then ask for your consent to this before we proceed with the transaction.
Using your personal data
Please read our Privacy Notice as your personal data is being processed by AU Finance Ltd.
We use your personal data in order to:
Support a number of specific steps before you enter into a contract for vehicle finance (loan agreement) with your chosen finance company; and
Ensure that our legitimate interests as a finance broker are protected. Our Privacy Notice can be found at privacy policy
Contact Us
If you have any queries regarding the agreement you are entering into, please contact our Customer Care Department at hello@auf.co.uk or by telephone on 01925 578 800
What can you do if you have any concerns about our services?
If you have any concerns, please contact us in the first instance by writing to us at: Resolutions Department, Auto Union Finance Ltd, 8 Eagle Park Drive, Warrington. WA28JA or emailing us at hello@auf.co.uk or by telephoning us on the number above.
You have the right to refer any unresolved complaint to the Financial Ombudsman Service: Exchange Tower, London, E14 9SR. Telephone: 0800 0234 567
Web: www.financial-ombudsman.org.uk